Location
LE2 7AD
Job Overview
We are looking for enthusiastic and committed volunteers to join us for a 6-week work placement. This opportunity is ideal for individuals looking to gain valuable work experience in the housing, advice, or charity sectors.
As a Volunteer Work Placement Trainee, you will support our team with administrative and casework-related tasks, gaining real-world experience in a professional advice setting. You'll work alongside experienced caseworkers and receive full training and ongoing support.
What You’ll Do
-Assist with admin tasks including photocopying, scanning, and file handling
-Use Microsoft Office and client management software (AdvicePro)
-Set up appointments and communicate with clients
-Draft and send letters and emails to clients
-Make follow-up phone calls to collect feedback
-Research and update information databases
-Support delivery of client cases alongside our caseworkers
-Work as part of a friendly, supportive team
What You’ll Gain
Experience working in a busy advice and support environment
Increased confidence and improved communication skills
Familiarity with professional software and administrative systems
An understanding of housing and homelessness-related issues
A potential pathway into further education or employment
Skills and Qualifications required
To be eligible for this placement, you must:
Be aged 18 or over
Not currently be in employment
Be available to attend Monday–Thursday each week for 6 weeks
Priority will be given to individuals who have been unemployed for 3 years or more.
Hours per week
14
Closing Date
24/12/2026
Website
Apply for the job by visiting https://uk.indeed.com/job/volunteer-administrator-80b1a5904a79e64e
Apply
Apply for the job by emailing your CV + covering letter to kulsumb@leicestershelter.org.uk