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Reception and Front of House Assistant

Customer Services Jobs

Voluntary Action LeicesterShire

Salary

£14,870 pa

Location

LE1 5SN

Job Overview

We are looking for a friendly and professional Front of House Receptionist to join our team.

Hours: Part-time, 22.5 hours per week - 1 Post, 2 week shift pattern 8.30am – 1.30pm or 1.00pm – 5.00pm
Salary: £14,870 per annum plus enhanced benefits

Organisation: Voluntary Action LeicesterShire

Voluntary Action LeicesterShire (VAL) helps people in local communities to change their lives for the better, through direct service delivery and by supporting the local voluntary and community sector.

You will be the first point of contact for visitors to VAL and for our Building tenants and staff, providing a welcoming reception service and offering assistance via telephone, email, and face-to-face interactions.

Reporting to the Building Team Manager, you will be responsible for ensuring the smooth operation of our facilities and providing administrative support. You will manage the booking processes for meeting and conference rooms, ensuring customer specifications are met and providing practical support to customers.

Attention to detail is key to ensuring the smooth operation of our conferencing facilities and a great customer experience. Outstanding interpersonal skills and personal pride in delivering to high standards are essential combined with experience of working in a reception service open to members of the public.

The ideal candidate will possess excellent administration skills, including database management and event coordination, and demonstrate the ability to work alongside and support volunteers and other staff. Strong organisational and prioritisation skills, coupled with a customer service focus and excellent communication and interpersonal skills, are essential for this role. Flexible and proactive, you will have a keen eye for detail, the ability to prioritise and multi-task to meet tight deadlines.

Voluntary Action LeicesterShire (VAL) is a sector leading diverse and ambitious organisation, with a vision for growth. You will benefit from a competitive salary, a flexible and supportive working environment, 25 days annual leave, rising with service, plus bank holidays and a 6% employer pension contribution.

Closing date: Monday 23 March 2026, 5pm
Interviews: Week commencing 13 April 2026

Hours per week

22.5

Closing Date

23/03/2026

Website

Apply for the job by visiting https://valonline.org.uk/job/reception-and-front-of-house-assistant-2/