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Money Advice Caseworker

Accounting & Finance Jobs

Citizens Advice Leicestershire


£25,119 – £28,770 FTE depending on experience/qualifications. Starting point for qualified caseworkers SCP12 £26,421



Job Overview

Benefits: Base location: Leicestershire/Hybrid Employment Type: Permanent We’re looking to appoint a Money Advice Caseworker for up to 37 hours per week to join our friendly Money Advice Service team to provide debt advice for clients through our face to face, phone and digital services. Previous experience and qualifications in debt advice are welcome but we’re happy to consider applicants who are passionate to help clients and wish to train in this area. If you don’t have the relevant experience but are interested, please apply and tell us about your skills and experience that you consider meet the person specification and will enable you to develop into this role. As an experienced debt worker, you’ll be able to guide and empower clients as well as negotiate with creditors on their behalf on all matters including council tax arrears, rent/mortgage arrears, electricity/gas debt, credit cards, bankruptcy, bailiffs etc and look at the best options for clients. Closing date for applications: 9th January 2024 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Planned date(s) for interviews: 19th January 2024 To apply please read the full job description and application guidance notices. A successful candidate needs to reside in England or Wales. This post is subject to a Standard DBS check. Citizens Advice LeicesterShire is an equal opportunities employer

Qualifications Required

For this role, the successful applicant will need to have excellent verbal and listening skills as well as the ability to plan and prioritise their own workload and meet deadlines. For full details please refer to the person specification.

Hours per week

Up to 37 hours per week

Closing Date



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