Salary
£27-30K
Location
Peterborough
Job Overview
User Voice is looking for a passionate, committed individual with personal lived experience of the criminal justice system to join our team as a Lived Experience Consultant.
This role is central to ensuring that the voices of people in the justice system shape the services that affect them. You’ll work across both the male and female estate in HMP Peterborough, as well as a range of community‑based projects regionally, and occasionally nationally. Some projects will require significant travel, so flexibility is essential. This role involves independent travel to multiple sites each week – therefore a valid UK driving licence and access to a reliable vehicle would be significantly beneficial for this role. You must be off-license to apply, as this role is subject to HMPPS clearance
Skills and Qualifications required
Essential:
1. Personal lived experience of the criminal justice system
2. Ability to communicate with a wide range of people at all levels
3. Experience of engaging in a range of ways, e.g. interviews, surveys, focus groups
4. Experience of recruiting, training, and supporting individuals and groups of people
5. Interest in research and a desire to help others.
January 2025 (Adults & Children)
6. Computer literate to a good standard, including collecting and entering data
7. Experience of contributing to project planning and project management
8. Well organised with the ability to prioritise tasks effectively and meet deadlines amid
a range of competing demands
9. Ability to be flexible and adaptable to project needs
10. Ability to accept and maintain confidentiality
11. Commitment to Equity, Diversity and inclusion for all.
12. A ‘can do’ attitude and the motivation to succeed.
Desirable:
1. Experience of social research techniques in any environment
2. Experience of working with prisoners and service users
3. Good knowledge of the charity sector and/or criminal justice
4. Data analysis and reporting
5. Experience of using spreadsheets, databases, and mobile technology
Hours per week
40 hours
Closing Date
07/08/2026
Website
Apply for the job by visiting https://www.uservoice.org/lived-experience-consultant-cambridgeshire/
Apply
Apply for the job by emailing your CV + covering letter to bdoyle@uservoice.org