Salary
£12.71 - £13.50 per hour
Location
LE1 1RE
Job Overview
Join the dynamic team for the Leicester Art Reach Journeys Festival International 2026, a vibrant celebration of arts, culture, and community!
We are seeking enthusiastic and energetic Team Members to help deliver an unforgettable festival experience from October 17th to October 25th, 2026.
This paid opportunity offers a chance to be at the heart of a major cultural event, engaging with visitors and ensuring smooth operations across various festival venues in Leicester.
If you’re passionate about hospitality, guest services, arts and culture and thrive in lively environments, this is your moment to shine!
We are looking for both Festival Ambassadors and Survey Evaluators to work at various sites both indoor and outdoor based in and around the City Centre of Leicester and Highfields areas.
There are a variety of days and shifts available during the 9 day event. All training, refreshments and breaks will be provided.
Duties / Responsibilities:
• Welcome festival attendees with warmth and enthusiasm, providing information and assistance to enhance their experience
• Manage guest flow at entrances, exits, and key event areas to ensure safety and efficiency
• Support venue operations by assisting with event setup and breakdown, and ensuring smooth logistics
• You may also be required to conduct audience surveys to contribute to Arts Council England evaluation reports using a tablet-based survey system and approaching members of the audience at our events to conduct a feedback survey. All equipment and training will be provided.
• Deliver exceptional guest services by addressing inquiries, resolving issues promptly, and maintaining a positive atmosphere
• Collaborate with team members and management to uphold festival standards and safety protocols
• Assist in supporting the team during busy periods to ensure seamless event delivery
• Maintain clear communication with supervisors regarding any incidents or operational concerns
Skills and Qualifications required
Personal Specifications:
• Strong interpersonal skills with the ability to engage confidently with diverse audiences
• Ability to work effectively in fast-paced environments while maintaining professionalism
• Flexible availability during the festival dates, including days, evenings and weekends as needed we will discuss your flexibility of dates and times you are available during our initial 1st telephone conversation following submission of your interest to the role
• Demonstrated teamwork skills and a proactive attitude towards problem-solving
• Basic organisational skills for managing tasks efficiently under supervision
• Be able to work both indoors and outdoors and be on your feet for long periods of time
This paid role offers an exciting opportunity to develop your skills in event management while contributing to a major cultural celebration. Join us in creating memorable moments for visitors from all walks of life!
Please click apply and submit your CV. Once you have done this we will be in touch within 3 to 5 working days to explain the next steps which will involve an initial brief telephone call during which we can go over further details and answer any questions. Then, there will be an invitation to a 2nd telephone interview or could be online or in person to suit you, and if successful invitation to a 1 hour face to face training event in Leicester City centre in October prior to the festival (the date of which is to be confirmed).
We welcome applications in alternative formats e.g. video/audio please keep these to a 3-5 min limit of the length and send them directly to my email address.
Equality, Diversity & Inclusion:
We are an inclusive organisation and we treat all job applicants equally regardless of class, age, disability, gender identity, race, ethnicity, religion, sexual orientation or any other characteristics. We particularly encourage applications from individuals who are underrepresented in the cultural sector such as global majority, sanctuary seeking and disabled people. If you require any reasonable adjustments to take part during the recruitment process or to perform in the job role successfully, we will work with you to provide the necessary support.
The closing date for this role is 26th September 2026 and final decisions will be made by the 2nd of October 2026
Hours per week
There are a variety of days and shifts available during the 9 day event, including days, evenings and weekends as needed
Closing Date
26/09/2026
Website
Apply for the job by visiting N/a
Apply
Apply for the job by emailing your CV + covering letter to https://www.leicesteremploymenthub.co.uk/job-seekers/2026-job-application/