Health & Community Operations Co-ordinator

Salary

Competitive

Location

LE4 6DP

Job Overview

Purpose of the Role

The Health & Operations Co-ordinator will support the delivery, coordination, and development of Peepul Health programmes and oversee the smooth running of the Belgrave Neighbourhood Mental Health Café.

The role combines operational management, community engagement, outreach, governance, communications, and funding development. While the Mental Health Café is non-clinical, applicants with a health or clinical background can use their knowledge to strengthen governance, safeguarding, and service development across the wider Peepul Health portfolio.

This role would suit someone with a professional qualification or background in nursing, occupational therapy, psychology, public health, social work, counselling or another health-related discipline.

Key Responsibilities

1. Mental Health Café Operations
 Oversee day-to-day operations and supervise staff and volunteers during Café sessions.
 Ensure a safe, welcoming, and recovery-focused environment.
 Support clients through compassionate conversations, action planning, and signposting.
 Maintain referral pathways with NHS, statutory, and VCSE partners, liaising regularly with LPT.
 Support safeguarding, risk management, attendance tracking, and service outcome monitoring.

2. Community Health Outreach
 Lead outreach activities and build strong partnerships across Leicester communities, VCSE organisations, GP Practices, and Primary Care Networks.
 Promote early intervention, available services, and access for underserved communities.

3. Health Promotion & Community Events
 Coordinate health awareness campaigns and community events (e.g., Mental Health Awareness Week, Peepul Mela Health Zone, Community Health Days).
 Collaborate with NHS and VCSE partners to maximise participation and respond to local needs.

4. Governance, Quality & Compliance
 Support implementation of policies, high governance standards, and service audits.
 Ensure full compliance with safeguarding, confidentiality, GDPR, Equality Act, and Health & Safety requirements.
 Maintain accurate records, service documentation, and impact reporting.

5. Partnership Working
 Represent Peepul Health at local health/community forums and partnership meetings.
 Build strong links with LPT, LLR NHS partners, Primary Care Networks, and Local Authorities.

6. Communications, Funding & Business Development
 Assist with content creation for the website, social media, newsletters, and promotional materials.
 Support grant applications, funding bids, and funder report preparation.
 Collect impact data and case studies to demonstrate programme effectiveness.

Skills and Qualifications required

Essential Experience & Skills

• Experience in health, mental health, wellbeing, or community services.
• Strong project coordination, organisational, and operational skills.
• Excellent communication and interpersonal abilities.
• Collaborative experience working with NHS, statutory, or VCSE partners.
• Solid understanding of safeguarding, confidentiality, and GDPR.
• Strong IT and administrative skills.

Desirable Qualifications & Experience

• Professional background in nursing, occupational therapy, psychology, public health, social work, or counselling.
• Experience in community mental health, event organisation, or health promotion.
• Knowledge of local NHS pathways and community support networks.
• Experience in website/social media management, grant funding, or governance.

Personal Attributes

• Compassionate, approachable, and proactive.
• Well-organised with strong attention to detail.
• Able to build trust across diverse communities and passion for health equality.

About Peepul Health & Belgrave Mental Health Café

 Peepul Health: The health and wellbeing arm of Peepul Centre. It delivers accessible, culturally sensitive community health programmes to improve physical health, mental wellbeing, and reduce health inequalities across Leicester.

 Belgrave Neighbourhood Mental Health Café: A non-clinical, community-based mental health support service delivered in partnership with LPT. It provides a safe, inclusive environment for adults experiencing emotional distress, anxiety, depression, or loneliness to access early support, compassionate listening, and signposting. Note: The Café does not provide clinical assessment, diagnosis, or treatment.

Hours per week

Part-time (Sessional)

Closing Date

26/11/2026

Website

Apply for the job by visiting https://www.leicesteremploymenthub.co.uk/job-seekers/2026-job-application/