Salary
£21,500 to £26,900 dependent on your location, skills, knowledge and experience
Location
LE3 9EJ
Job Overview
Would you like to be part of the coolest team in town, collaborating with our Outreach and Marketing legends and our friendly customer service team here at The Prince’s Trust? Together, we'll ensure that our young people get onboarded and engaged in our programmes safely and with style.
Dive deep to uncover any barriers that stand in their way, helping to remove those barriers to enable them to shine and propelling them on their journey towards amazing outcomes. Responsible for a group of young people, for one-on-one support and guidance or just gently pointing them in the right direction. You'll be on a mission to assist with travel expenses and find clever ways to handle their other commitments. You'll champion their support and learning needs with employers, and you'll be the ultimate liaison, working alongside partners like the job centre to ensure that nothing stands in the way of their success!
You’ll also be the guiding light for our delivery partners and service providers as we want them to deliver the best experience and outcomes for our young people. High-fives all around! Roll up your sleeves and deliver employability sessions directly to our incredible young people. You'll also help our Delivery Partners and volunteers do the same, both in person and virtually through our trusty MS Teams. When we're doing things face-to-face, you’ll need to hit the road and be there in person to help with programme delivery or programme visits to make sure all is running as smoothly as possible.
And if that’s not enough to keep you busy, you’ll also be keeping meticulous records of information and data on our young people, volunteers, and partners. It's all about making sure every step of their journey is accurately reflected in our systems so that it complies with our funding contracts.
We are a massive advocate of Equality, Diversity and Inclusion so it would be amazing if you could lead the charge in creating an environment where everyone feels seen, by implementing a local action plan that supports our big-picture EDI goals. Let's make positive change happen!
Be ready for anything and everything. Alongside all these fantastic responsibilities, you might find yourself wearing different hats and rocking them like a pro, this could even include deputising when the need arises.
What will you do?
- Collaborate with Outreach and Marketing colleagues and our contact centre, to ensure young people are safely and successfully recruited and engaged.
- Build rapport with individual young people, exploring & identifying barriers to maximise their engagement and progression into sustained outcomes.
- Be responsible for a caseload of young people, providing one to one support and guidance with signposting where necessary.
- Ensure all delivery is completed within our quality frameworks and complies with safeguarding, health and safety, and data protection policies.
- Support the onboarding, training and management of delivery partners and service providers in accordance with assurance guidelines ensuring high-quality experience and outcomes for young people.
- Deliver employability sessions directly to young people, and support Delivery Partners and volunteers to deliver our employability sessions both face-to-face and virtually (using MS Teams).
- Accurately record information and data on young people, volunteers, or partners to ensure each stage of the journey is accurately reflected on our systems and complies with the relevant aspects of our funding contracts.
- Champion Equality, Diversity and Inclusion encouraging positive action and change through the implementation of a local action plan that supports our overall aims within EDI.
- Collaborate with partners and external support agencies to ensure young people have a range of support and progression opportunities.
- Carry out other duties as may reasonably be required by The Trust, including deputising as appropriate on activities relevant to area of responsibility.
Skills and Qualifications required
- Must be able to attend Assessment Centre on 3rd or 4th of October at our Nottingham Centre
- Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust!
Essential:
- Ability to manage a caseload of young people and prioritise their support.
- Experience supporting young people to overcome barriers to accessing education, employment or training.
- Experience in developing and sustaining relationships with stakeholders and delivery partners to enable high quality delivery to young people.
- A strong understanding of the challenges young people within The Trust’s target groups face.
- Ability to facilitate engaging group work sessions and skills development (online & in person).
- Sound knowledge and understanding of safeguarding principles and protocols, and the ability to identify and respond to safeguarding concerns.
- Ability to be self-motivated, flexible and adapt to dynamic nature of the role.
Desirable:
- Relationship management of partner organisations
- Experience and confidence in working with young people who may have multiple needs that require support plans
- Experience of working to a deadline/time management and caseload
- Accurate data input recording on CRM systems.
Hours per week
35
Closing Date
19/09/2024
Website
Apply for the job by visiting https://www.leicesteremploymenthub.co.uk/job-seekers/new-job-seeker-registration/