Complete I.T Systems Leicester The Old Rectory Glenfield Leicester LE3 8DG
You will learn: • Delivering exceptional customer service and objection handling • Enhancing the customer experience and creating a seamless journey • Digital and social media service and selling • Identifying sales opportunities through service online and offline The role will be to conduct office/telephone-based account management of your clients, as well as cold calling for new business to continually grow your account base and supply IT Hardware, Software, Support Services, Technical Office Equipment, Supplies/Consumables, IT Security, IT Services and all Audio-Visual products and services. It will be your role to identify and generate new prospects and convert them into key accounts, develop and manage key accounts to their full potential, and continually update and develop product and market knowledge.
Key qualities required for the position: • Hunger to succeed • Willingness to expand and develop • Self-motivation and ambition • Communication skills • Punctual • Presentable • Criteria – to be eligible for an apprenticeship you must be • Minimum of 16 years of age • 3 GCSEs (or equivalent) at grades A - C in any subject • GCSE English and Maths (or equivalents) at grade C or above • Resident of the UK for the past 3 years • At least 50% of your working time spent in England, UK • Not currently on any educational related visa You will be automatically enrolled to a Level 2 Customer Service & Sales Apprenticeship where you will be partaking in a 12-month learning programme that will supply you with all the skills necessary to become a successful sales and customer service executive. Further information regarding this qualification will be made available at the interview stage.
Hours per week
37 Mon- Fri
Apply for the job by emailing your CV + covering letter to email@example.com