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Income and Communications Officer

Other/General Jobs

Citizens Advice LeicesterShire


£23,000 – £25, 500.00 per annum (DOE)


Home based in England or Wales with some office working when required

Job Overview

Responsible to: Head of Income and Partnerships Key Relationships: Senior Leadership Team, Research & Campaign team, Business Support and Engagement Officer Who We are: Citizens Advice Leicestershire is an independent and local not for profit organisation, providing accessible and high quality information, advice and education to anyone who needs it. Last year we supported 31,715 people across Leicester and Leicestershire, securing circa £14,109,952 in maximised income for our citizens. We take a partnership approach to deliver our services, working with local government, National Citizens Advice and local VCSE organisations. About the role: This will be a key role in communicating our purpose and value as an organisation, garnering support and income through effective storytelling and grant applications. This role will contribute to developing and delivering a creative and sustainable fundraising and marketing strategy aligned with our purpose. Our Income and Communications officer will work closely with our senior leadership team and the research and campaigns team. Typical duties will include extracting and analysing data from our database and funding reports that will form successful grant applications and generate engaging communications. The main purpose of the role is: Nurture relationships with existing and prospective partners and individuals through compelling and effective communications. To support the Head of Income and Partnerships to develop and deliver a creative and sustainable fundraising strategy aligned with our purpose Identify opportunities and make applications for grant and partnership income An emphasis on unrestricted income generation opportunities Why work with us? We make a difference. We believe in levelling the playing field. Following the appointment of our new CEO, this is an exciting time to join Citizens Advice Leicestershire. We are working on refreshing our purpose, values and setting our long term strategy to ensure we are fit for the future; this role will play an influential part in this work. You will have opportunities for personal development, to create change and deliver impact. Closing date for applications: 26th March 2024 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Planned date(s) for interviews: 18th April 2024 at our Hinckley branch To apply please read the full job description and person specification and application guidance notices. A successful candidate needs to reside in England or Wales. Citizens Advice is committed to diversity and inclusion. We welcome applications from all sections of the community.

Skills and Qualifications required

Ideally we are looking for a candidate who has some experience in writing engaging content across a variety of channels and contributing to successful funding applications. We value attributes of willingness to learn, resilience and passion for our cause, therefore transferable skills count for a lot. If you can demonstrate an eye for detail, organising information and creative storytelling, you are encouraged to apply. To be successful in this role, you will be proactive, have a positive solution-focused attitude, and appreciate how your work contributes to our goals. You will share our purpose and values and will be driven to make a difference for the people of Leicestershire.

Hours per week


Closing Date



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