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Hinckley Food Bank Adviser

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Citizens Advice LeicesterShire


£26,421 pro rata


Hinckley and surrounding areas

Job Overview

Benefits: Base location: Hinckley and surrounding areas Employment type: Fixed term until 23/10/2025 Are you friendly and approachable with keen active listening skills and a fair sized dollop of compassionate common sense? If so, we have a rewarding part time role available, working alongside Hinckley Area Food Bank volunteers and our existing Hinckley Food Bank Adviser, with support from a team of Citizens Advice staff and volunteers. You will work 16 hours per week overall, with Thursdays worked from the Hinckley Hub and Wednesdays and Fridays in Hinckley Area food banks. This is a community based role and you may also be required to attend client-facing events in the area and to make occasional home visits. You will be providing advice and support to food bank users with a view to them becoming less dependent on food banks through welfare benefits, income maximisation, budgeting and debt advice. Closing date for applications: Midnight on 11th December 2023 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Planned date(s) for interviews: 21st December 2023 at Hinckley Hub To apply please read the full job description and application guidance notices. Please note that we do not accept CVs, and no applications will be accepted after the deadline date. A successful candidate needs to reside in England or Wales. This post is subject to a Basic DBS check. Citizens Advice LeicesterShire is an equal opportunities employer.

Qualifications Required

Communication skills are really important for this role, with research and IT skills coming a close second. We will need you to write clear and concise case notes and keep accurate records of client interactions. You will need to be comfortable in setting clear boundaries and confident in managing conversations to get the information needed to move clients forward.

Hours per week

16 hours per week Wednesday 5 hours, Thursday 6 hours and Friday 5 hours

Closing Date



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