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Foodbank Adviser

Customer Services Jobs

Citizens Advice leicestershire


NJC 12 - 17 £23,248 to £25,668 pro rata



Job Overview

Foodbank Adviser Salary: NJC 12 - 17 £23,248 to £25,668 PRO RATA per annum with a 6% employer pension contribution and a 2% employee contribution

Hours: 21 hours per week Base location: Hinckley Employment type: 2 years fixed term with the option of a 1 year extension

Purpose of Role: This is an exciting and rewarding new part time role where we will be taking our generalist advice service out to the people who need it most. One of our greatest difficulties as a service is helping those who swing from one exhausting crisis to another, without the time or energy to work on the root causes of their problems. Working alongside a Support Worker employed by Falcon Services you will be assisting food-bank users to maximise their incomes, take control of their finances and improve their situations. You will need to be confident and have excellent communication and IT skills. You will be able to work independently as required, but will have a friendly and experienced team to support you whenever you need it.

Qualifications/Skills Required For this role, the successful applicant will need to have excellent verbal and listening skills as well as the ability to plan and prioritise their own workload and meet deadlines. 

Link to all employee benefits:

Closing date for applications: 5pm 15th August 2022

Planned date(s) for interviews: 31st August & 1st September 2022

To apply please read the full job description and application guidance notices.

Completed application forms should be emailed to Please note that we do not accept CV’s and that applications will not be accepted after the deadline date.

Hours per week


Closing Date



Apply for the job by emailing your CV + covering letter to